Terms of Service

Mermaid Dreams operates under the entity Kavette Pty Ltd, ABN 62 636 839 524, Norwest NSW 2153, Australia.

Please take the time to read the terms and conditions displayed here before using the Mermaid Dreams website. By using this website, you are agreeing to the following terms and conditions.


Website Usage

  • You will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.
  • You will not use this website in any manner that causes, or is intended to cause, the website to be damaged, interrupted or impaired in any way.
  • You will not use this website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other inappropriate way or in a way which conflicts with Mermaid Dreams and/or its services
  • You will not use this website in any way that involves a breach of copyright, trademarks, confidence, privacy or any other right.


Limitation of Liability

We have taken proper care and precautions to ensure that the information we provide on the Mermaid Dreams website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this website or on any linked site. The information contained on the website should not take the place of professional advice. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the website or our services.



After placing an order from Mermaid Dreams, we will send you an email to your nominated account confirming the purchase details. Our acceptance of your ‘offer to purchase’ will occur when we post the product to you, and an email relaying the tracking number is sent.


Age Requirement

Mermaid Dreams assumes all purchases are made by persons over the age of 18. The involvement of a parent or guardian is necessary for those under 18 years of age.


Availability & Delivery

Mermaid Dreams does its best to fulfill all orders placed for products for sale on our website, but cannot be held responsible if the products are not available at a given point in time. In addition, the delivery times indicated are estimates which cannot be guaranteed and as such should not be strictly relied on.  


Refunds & Exchanges

Mermaid Dreams offers a 30 day return period from the date of order delivery, should you need to make an exchange or request a refund.  Mermaid Dreams can only accept returns that are in their original condition. Any merchandise that has been damaged or worn in the water cannot be exchanged or returned.

To request an exchange or refund, contact us at info@mermaidtaildreams.com with your name and order number and we will get back to you with the approval process and return details. Unless the item is faulty, please note that customers pay for the return or exchange postage.


Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of Mermaid Dreams and/or our services, is governed by our Privacy Policy. Please take care to review our Privacy Policy.



We reserve the right to make changes to our website, policies, pricing and terms and conditions at any time without notice.



The above terms and conditions are governed by the laws applicable to the state of New South Wales in Australia. Both parties submit to the exclusive jurisdiction of the New South Wales Courts.



Questions about the Terms of Service should be directed to us at info@mermaidtaildreams.com